As Phil Rosenzweig discusses in his book “The Halo Effect”, you cannot create employee happiness and then turn that into high performance. In other words, no amount of company picnics and softball leagues will turn mediocre performers into stars.Go the…

A client has a troubled software project. It’s a common story: senior management is making schedule decisions based on politics and on business imperatives, and is either shielded from, or is willfully ignoring, the reality on the ground – that the s…