The most memorable form of teaching — and leading — is through storytelling. Every major world religion has a text that includes stories, fables, or parables. Every follower of a great leader has a story they would love to share with you, about how…
Monthly Archives: October 2008
Why "Work the System" Works
Why does an approach like “Work the System” work so well at improving results, improving morale, speeding up results and cutting costs?It’s simple. When you follow an approach like “Work the System” you have to simultaneously do these things:Tell peop…
Beyond the Performance Review
From the Wall Street Journal, an idea for a better performance management tool than the much despised performance review:The alternative to one-side-accountable, boss-administered/subordinate-received performance reviews is two-side, reciprocally accou…
Candid Dialog
I was reading an excellent book on business operations titled “Execution” — and I was struck by something I have seen in other management books that was stressed even more strongly in this one: the importance of robust, deep, honest dialog, especiall…
- Write a Perfect Thank-You Note, Again Tue 21-May-2013
- Why the Boss is Always Wrong Tue 07-May-2013
- On being Firm Thu 18-Apr-2013
- Six Steps to Solving a Problem Mon 15-Apr-2013
- The Changing Face of Luxury Sun 07-Apr-2013
- How to Harness Visual Leadership Sun 31-Mar-2013
- Stop Putting People First – Put Profit First Wed 27-Mar-2013
- Why your Employee is Always Right Tue 19-Mar-2013
- When is Anger Okay in the Work Place? Thu 14-Mar-2013
- Keep a Thin Skin Wed 27-Feb-2013