My friend Michelle has been thrust into a no-win situation at work. She asked me how to best “manage up” — i.e. how to manage her boss — to salvage the situation. Here’s what to do and what not to…
Monthly Archives: July 2012
How to make your Team more Strategic
CEOs often have senior leaders who don’t “get a seat at the strategy table.” These are usually Directors or VPs who oversee support functions — this happens most notoriously with directors of HR and IT. It’s a tremendous lost opportunity,…
How to Listen to Complaints as a CEO
The business owner or CEO is the inevitable recipient of problems, complaints, and suggestions. The tide of them can feel overwhelming. One client of mine took to hiding from his staff, and feeling vaguely picked upon, when staff members tried…
- Why the Boss is Always Wrong Tue 07-May-2013
- On being Firm Thu 18-Apr-2013
- Six Steps to Solving a Problem Mon 15-Apr-2013
- The Changing Face of Luxury Sun 07-Apr-2013
- How to Harness Visual Leadership Sun 31-Mar-2013
- Stop Putting People First – Put Profit First Wed 27-Mar-2013
- Why your Employee is Always Right Tue 19-Mar-2013
- When is Anger Okay in the Work Place? Thu 14-Mar-2013
- Keep a Thin Skin Wed 27-Feb-2013
- Strategic Execution – Outside the Core Mon 18-Feb-2013