Leaders shouldn’t be “thick skinned” — not if that means shrugging off negative feedback that might actually be correct. Leaders need to be emotionally resilient, unattached to outcomes, and assume positive intent. Our tool here is “The Ladder of Inference.”…
Monthly Archives: February 2013
Strategic Execution – Outside the Core
Last week we covered how too many firms mistake “innovation” for “inventing things in a vacuum” — thus Reinventing the Wheel. This time we cover how to speed up your execution of your strategy by avoiding another source of…
Start Benchmarking in Five Minutes
The hardest part of starting to track your performance is to just start. So, just start quick and dirty. It’s worth it — you’ll dramatically boost your odds of achieving your goals by spending 5 minutes setting up benchmarks. My…
- Write a Perfect Thank-You Note, Again Tue 21-May-2013
- Why the Boss is Always Wrong Tue 07-May-2013
- On being Firm Thu 18-Apr-2013
- Six Steps to Solving a Problem Mon 15-Apr-2013
- The Changing Face of Luxury Sun 07-Apr-2013
- How to Harness Visual Leadership Sun 31-Mar-2013
- Stop Putting People First – Put Profit First Wed 27-Mar-2013
- Why your Employee is Always Right Tue 19-Mar-2013
- When is Anger Okay in the Work Place? Thu 14-Mar-2013
- Keep a Thin Skin Wed 27-Feb-2013