Monthly Archives: August 2013

How to Use your New Virtual Assistant

CEO Kathy had just decided to hire a virtual assistant, Sissy.  (I’m coaching Kathy.) “I’m trying to get ready for my first meeting with her, and I’ve got so much she could help me with,” Kathy said. “What does ‘so

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5 Steps toward Perfect Project Management – the TWIST Memo

Joan was tearing out her hair. Her client was driving her nuts. Every project with this client, it was some variation on the same thing — they took forever to approve anything, and then expected next-day turnaround from Joan’s team.

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