How metrics and scorecards can save you, hurt you, and waste your time
In 45 minutes you’ll learn all you need to know to either start using metrics and scorecards or improve your current usage. We cover what to measure, how to measure it, why, and how (and how NOT) to report the numbers for best effect. Will also review the new “Supplier Connection” initiative created by IBM and adopted by AT&T, JP Morgan, UPS, Office Depot, and Pfizer.
5:30-6:00 p.m. Registration and Networking
6:00-7:00 p.m. Program
7:00-7:30 p.m. Networking