I always hear how much meetings suck. (If you lead meetings, you’ll find detailed guidance on making your meetings better here, here, and here.) But what if you’re not leading the meeting — what if you’re just suffering through it?…
Blog Archives
How to Listen to Complaints as a CEO
The business owner or CEO is the inevitable recipient of problems, complaints, and suggestions. The tide of them can feel overwhelming. One client of mine took to hiding from his staff, and feeling vaguely picked upon, when staff members tried…
How to Be Grateful
Steve was on the brink of being fired. At best, he would be stripped of his coveted management role and revert to being a staffer — as he had been for over a decade. It wasn’t clear if he would…
On Being Blunt and Loving
The most absurd reason we offer for not being candid, blunt, or “honest” is because we want to spare the other person’s feelings. No, we shy away from candor because we are afraid for ourselves. We say “If I tell him the truth in a candid way, he will…
- On Lying to the Boss Thu 23-May-2013
- Write a Perfect Thank-You Note, Again Tue 21-May-2013
- Why the Boss is Always Wrong Tue 07-May-2013
- On being Firm Thu 18-Apr-2013
- Six Steps to Solving a Problem Mon 15-Apr-2013
- The Changing Face of Luxury Sun 07-Apr-2013
- How to Harness Visual Leadership Sun 31-Mar-2013
- Stop Putting People First – Put Profit First Wed 27-Mar-2013
- Why your Employee is Always Right Tue 19-Mar-2013
- When is Anger Okay in the Work Place? Thu 14-Mar-2013