Blog Archives

When is Anger Okay in the Work Place?

When is anger okay in the work place? Never. Anger is so seldom acceptable — it’s so rare for it to be non-harmful — that I start by saying it’s never okay. Contrary to my counterpart at NURA, who suggests

Posted in Articles Tagged with: , ,

Peter Bregman on How to Respond to an Emotional Outburst

Peter Bregman offers good advice on how to respond to an emotional outburst, whether at work or in other areas of our lives. Great advice – reminds me of the excellent book “Just Listen” by Mark Goulston MD.

Posted in Articles Tagged with: , , ,

Candid Feedback Saves a Life

I recently saved someone’s life by giving him really candid feedback. On a recent Wednesday night I was at my weekly Toastmasters meeting, giving the General Evaluation. We were 62 minutes into our 75 minute program, and my job was

Posted in Articles Tagged with: , ,

Fear, Openness and the “I Can Fire You” Effect

Fear is the biggest drag on productivity in most companies.  Even a tiny amount can stifle communication and slow down work.  Most often it’s the boss’ fault.  And most bosses are in denial about it. In coaching a newer C-level

Posted in Articles Tagged with: , ,