Paula and her boss Sue were driving each other nuts. (As their coach I got to see it up close.) Paula needed to hire more staff. Her “reasonable” proposal got “shot down” by Sue, who sent it back with a…
Paula and her boss Sue were driving each other nuts. (As their coach I got to see it up close.) Paula needed to hire more staff. Her “reasonable” proposal got “shot down” by Sue, who sent it back with a…
Most meetings suck. Yours can suck way less. Here are 5 structural elements that will make your meetings fast, fascinating, and effective — and how to implement each one.
Transitions are dangerous times for any business – not just when a firm is bought or sold, or when there’s a new CEO – and they are also times of tremendous opportunity. One person who excels at turning transitions into…
Think your team is great because you all get along so well? It could be a sign your team is under-performing.As Brian Cole Miller describes in his new book Nice Teams Finish Last, niceness is often a cover for fear of straight talk, for low trust…
How can you create more effective virtual teams? I asked Claire Sookman of Virtual Team Builders, who has been studying and teaching virtual teams for ten years, and Tom Schulte of Recalibrate Professional Development, and the creator o…
How can CEOs create an even more engaging work environment? I asked David Witt, Program Director at The Ken Blanchard Companies.The Blanchard folks have done an enormous amount of research on this topic of workplace engagement. They’ve found some…
In fencing, there is a maneuver called “the thrust of two widows” — where the fencers both lunge, neither blocks, and they each succeed in killing the other one. It’s generally considered something of a failure. Fencing students are warned against it…
Good article in Entrepreneur Magazine summarizing the steps to create a culture of excellence.Summary:Create a master document to spell out exactly what excellence means.Survey your customers. Get outside help. Talk with the neighbors. S…
We dive deeper on teamwork and team building with two returning experts: John Bender and Peter Bye. John was senior director of merger integration for HP’s $19.5 billion acquisition of Compaq. Peter was Corporate Diversity Director at AT&T. They di…
For our recent interview, John Bender shared this outline of his thinking on the topic of virtual teams, team building and trust building. I share it here in its entirety (with some formatting tweaks) because it is an outstanding, compact summati…
Following up on our recent interview of four experts on business storytelling, we drill down into the how-tos of good storytelling, including when to use which type of story. My returning guest is Seth Kahan of visionaryleadership.com, who will also di…