Employee Satisfaction Doesn’t Raise Performance
As Phil Rosenzweig discusses in his book “The Halo Effect”, you cannot create employee happiness and then turn that into high performance.
In other words, no amount of company picnics and softball leagues will turn mediocre performers into stars.
Go the other way around, and it does work – focus on the basics and give your mediocre people a taste of high performance, and they start to feel like winners, they like their work more, and they start to score higher on employee satisfaction and employee happiness surveys.
Read more about Rozenzweig’s work in the interview here.