Year: 2013

What if being in chaos was optional? What if crisis, or chaos, or “firefighting,” or feeling behind schedule, behind the press of constantly emerging problems, could be stopped? It can.  It’s simple.  It’s not easy.  Here are your three steps …

Out of Crisis – Stop Fighting Fires Read More »

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How can you measure marketing effectiveness? If it gets better, how can you measure the improvement? By business modeling.  The modeling process itself will uncover any holes in your marketing process. How to Measure Anything A “measurement” is any observation …

How to Measure Marketing Effectiveness Read More »

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Have you noticed how different your future self is, from yourself today? My future self, apparently, has lots of free time.  He has money. He’s very decisive. He goes to the gym with the regularity of a metronome. His self-control …

Three Ways to be Nicer to your Future Self Read More »

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I was recently asked: Our family is in diversified businesses across our state. We don’t insist that family members (3rd generation) join the businesses, but they always have a place if they choose to. Unfortunately, this has led to two …

How to add Merit Selection in a Family Business Read More »

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Dear Matt – Thanks for writing and asking for help with succeeding in your Personal Improvement Plan (PIP), also called a Personal Development Plan or a Performance Improvement Plan.  You’ve already read the Basic Guidance.  Here are some advanced tips. Clarify …

More on Acing your Personal Improvement Plan Read More »

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Tim walked out of his team’s weekly meeting in a daze. It was supposed to be a routine meeting. It turned into a debacle. Five minutes in, Susie had hijacked the meeting to blurt out a litany of complaints she …

How to Best Include People in Decisions Read More »

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The past hour have left me feeling enormously more optimistic about the future of the human race — and about the future of the economy of my beloved home state of Oregon. As I type this, to one side of …

Why I’m Optimistic about the Future Read More »

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I was recently asked: How does one develop an ability to “see the big-picture”? The feedback from my performance review is that while I am competent, I ‘miss the forest for the trees’. Working on this is crucial for me …

How to Learn to See the Big Picture Read More »

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CEO Kathy had just decided to hire a virtual assistant, Sissy.  (I’m coaching Kathy.) “I’m trying to get ready for my first meeting with her, and I’ve got so much she could help me with,” Kathy said. “What does ‘so …

How to Use your New Virtual Assistant Read More »

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Joan was tearing out her hair. Her client was driving her nuts. Every project with this client, it was some variation on the same thing — they took forever to approve anything, and then expected next-day turnaround from Joan’s team. …

5 Steps toward Perfect Project Management – the TWIST Memo Read More »

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Whether you’re a CEO or a front line manager, you should always be trying to get more out of the people who report to you. (As a worker, you should always be looking for ways to contribute more and increase …

How to Get More from a Staff Member Read More »

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Uh oh. You just got put on probation at work — your boss and HR gave you a “Performance Improvement Plan” or “Personal Development Plan”. The bad news is, you’re now half-way to being fired. The good news is, you …

How to Ace your Performance Improvement Plan Read More »

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Dear CEO: Thanks for enrolling in executive coaching. This will jump-start you to a higher level of effectiveness.  Here’s what we’ll be working on in the next four weeks. First, you have to know and control your time. Your assignment …

Executive Jump-Start Read More »

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It is surprisingly easy to out-compete other firms in hiring top people. You just need to think differently. Most hiring managers unconsciously build a ‘box’ of expectations that unintentionally omits large numbers of qualified applicants. These expectations can include: Full …

Smarter Hiring and Work, Life, Family Read More »

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I was asked, “Would a nap during your shift make you a more productive worker? If yes, what measures do you recommend to avoid the abuse of this facility?” Yes, napping when I need to has made me more productive. …

Should we Introduce Napping? Read More »

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