Month: June 2015

What should every CEO and business owner — and every manager — know about the continuous improvement method called “kaizen”? How can you use kaizen to cut costs, improve quality, and boost employee engagement and work satisfaction, all at once? …

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Regarding Leadership Mindset and Behaviors — A colleague asks: “What are your top five (in order) leadership books, specifically, talking about mindset, behaviours and leadership culture? Not looking for systems or processes but the human side.” Great question. The greatest predictor …

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The term “succession plan” must sound daunting, based on how few people make them. Here’s a quick way to make a perfectly adequate succession plan for your entire organization in about 15 minutes (per manager). The Three Steps to Simple …

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