Month: April 2016

What Should you Optimize? Define Good Work

One of the most common, and tragic, causes of poor work performance is that everybody assumes the definition of Good Work is obvious, so nobody ever seeks explicit agreement on what it is. When the boss doesn’t define Good Work, things

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When Business is Great, What Should I Be Doing?

A CEO asks, “I’ve got my business running smoothly. My managers handle all the work. I’m doing strategy and vision. What else should I be working on?” My answer: You’re looking for a new challenge, or a new level of

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How can I Be a Better Boss?

To be an exceptional boss, you have to create a target condition for your subordinates. Keep ’em Safe Make ’em Grow Keep ’em Safe When people feel emotionally safe while reporting to you as their boss, they will: Admit mistakes

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