Leading and Managing

We lead change, and manage complexity. Leading and managing, then, are complementary activities.


Change involves fear. Leaders help us deal with fear.

DirectionCreate a Vision; Craft a StrategyBudgeting; Planning
RiskChoose which risks to takeMitigate and manage risks
ClarityAligning PeopleOrganizing; Staffing
DesireMotivating PeopleControlling Tasks; Problem Solving
CoordinationCoordinate with other leaders via informal networksCoordinate management tasks via formal structures
TrustDisplay Openness & Honesty; Create Psychological SafetyAccountability; Follow-up

Adapted from the work of John Kotter

A Best Boss will both lead and manage, as each moment requires.

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