We lead change, and manage complexity. Leading and managing, then, are complementary activities.
Change involves fear. Leaders help us deal with fear.
|Direction||Create a Vision; Craft a Strategy||Budgeting; Planning|
|Risk||Choose which risks to take||Mitigate and manage risks|
|Clarity||Aligning People||Organizing; Staffing|
|Desire||Motivating People||Controlling Tasks; Problem Solving|
|Coordination||Coordinate with other leaders via informal networks||Coordinate management tasks via formal structures|
|Trust||Display Openness & Honesty; Create Psychological Safety||Accountability; Follow-up|
Adapted from the work of John Kotter
A Best Boss will both lead and manage, as each moment requires.