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Many CEOs have patents in their asset mix, yet may not be using them to best strategic advantage. Others have options to acquire patent rights. How can a CEO best evaluate the strategic value of a patent, and how can patents best be used to create shar…

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The most absurd reason we offer for not being candid, blunt, or “honest” is because we want to spare the other person’s feelings. No, we shy away from candor because we are afraid for ourselves. We say “If I tell him the truth in a candid way, he will…

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When you can step away from “I didn’t get what I wanted/expected and I find that frustrating” and instead embrace “I didn’t get what I wanted/expected and I find that interesting” — you’ve got the right attitude to dump your stress and have happi…

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Organizations with high trust (Watts and Wyatt study) have a three times higher return to shareholders than those with low trust.Organizations that make the “best places to work” list — the score of which is 60% based on trust — return four times the…

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Many businesses are in a “bunker” mindset — hunkered down and trying to survive — which saps employee morale and actually makes survival harder. How can a CEO break employees out of the bunker, get them re-engaged, and thus gain market share and prof…

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Just had a client ask about how to best handle a nagging problem — his people were loose and lax about keeping internal promises and hitting internal deadlines. I say “nagging problem” because it was bugging him, and he’d tried nagging his people — …

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CEOs are wrestling with managing customer credit. Many CEOs are having to work closely with their CFO or Controller to manage customer credit — to protect their own firm while not damaging relationships with key customers, and to ensure each piece of …

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Preparing for this Friday’s episode “Managing Customer Credit” (hat tip to the President of Pacific Power, Pat Reiten, for the topic suggestion) I received this excellent summary from Ron Opher:Top Ten Things Business Owners do Wrong when Managing Cust…

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More guidance for the new CEO or any CEO with newly promoted staff. What should a person entering a new role do in their first 30 days? I interviewed Helen Wilkie, author of “The Hidden Profit Center” and creator of “The Manager’s Journey” 12-month pro…

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You’ve been newly promoted to CEO — or you’ve just given someone a promotion within your organization. What should a newly promoted person do in their first 30 days to ensure their success in their new role? I interviewed Dr. Philip C. Stine, whose ov…

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I just had a coaching call with one of my CEOs, K__, and wanted to share this — it’s relevant to all of us. I recently read that “The Currency of Leadership is Attention” and it rang true — you get what you inspect, you get what you measure, etc.K__…

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Stepping back from the details of any one US Presidential administration, we see a pattern since the 1930s of appointing “czars” for various topics.  What’s the purpose of doing that, and why might business owners want to do something similar?One …

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Think your team is great because you all get along so well?  It could be a sign your team is under-performing.As Brian Cole Miller describes in his new book Nice Teams Finish Last, niceness is often a cover for fear of straight talk, for low trust…

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How can you create more effective virtual teams?  I asked Claire Sookman of Virtual Team Builders, who has been studying and teaching virtual teams for ten years, and Tom Schulte of Recalibrate Professional Development, and the creator o…

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How can CEOs create an even more engaging work environment?  I asked David Witt, Program Director at The Ken Blanchard Companies.The Blanchard folks have done an enormous amount of research on this topic of workplace engagement. They’ve found some…

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