Category: Articles

Articles for general consumption by the main audience of the blog, CEOs and business leaders

To be an effective CEO or manager, you must know and control your time and priorities. This means you must track your time and priorities. You need to do it. And, you need the managers who report to you to also do …

How to Track your Time and Priorities in 15 Minutes Read More »

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The question was, So I have participated in a lot of college voluntary groups, and in some of them the manager, (or community manager or whatever the title of the person who is trying to coordinate the team would be) …

How to Handle a Toxic Project Leader Read More »

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The question was, paraphrased, how do I handle a promotion I’m not ready for? My prior boss left, now I have his role, and I get asked to do things I don’t understand how to do. I feel frustrated. I …

How to Tackle a Stretch Assignment Read More »

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(326 words, approximately 2 minutes to read) The question was: I have been accomplishing quite a bit in my role and moving up the ranks quickly. I love my job and am proud of the work I do. Sometimes my …

How to Show Confidence Read More »

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“Why should I talk to each of my people differently?” fumed Chris. “Shouldn’t I be treating them all the same?” Yes and no. As a manager, you’ll be more effective when you adapt yourself to the thinking and communication styles of each …

Manager as Universal Adapter – How to Adapt to Different Communication Styles Read More »

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Regarding Leadership Mindset and Behaviors — A colleague asks: “What are your top five (in order) leadership books, specifically, talking about mindset, behaviours and leadership culture? Not looking for systems or processes but the human side.” Great question. The greatest predictor …

Top Five Books for Leadership Mindset and Behaviors Read More »

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The term “succession plan” must sound daunting, based on how few people make them. Here’s a quick way to make a perfectly adequate succession plan for your entire organization in about 15 minutes (per manager). The Three Steps to Simple …

How to Do Simple Succession Planning Read More »

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For the manager who wishes to become a Best Boss, there is no learning without reflection. Yet I sometimes find clients or potential clients who are unwilling or unable to reflect or journal. This inability prevents coaching and learning from …

How to Reflect in a Daily Journal Read More »

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Most of us who manage people, will have people problems. Yet most of the things we identify as “people problems” are not. They’re systems problems. Here are the five systems problems you must address in order to eliminate people problems. …

How to Eliminate People Problems Read More »

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Every software advance breeds challenges and opportunities. Consider the challenges created by the advance known as SaaS — Software as a Service. SaaS solves a lot of serious prior problems. When your company subscribes to a SaaS solution, you no …

A Powerful Trend in SaaS — Service Integration Read More »

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Face-to-face communication remains the most powerful persuasion tool humans have. That is why every leader needs to be able to create and deliver a speech. No other communications modality gives you the leverage of an in-person speech: You reach more …

How to Create the Outline for a 25-Minute Talk Read More »

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Nearly every manager is good at some parts of their leadership role, and most are also a little shaky in one or two areas. Becoming a well rounded leader is well worth the effort, because it allows you to handle …

Pete Friedes on Becoming a Best Boss Read More »

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We can judge education and points of wisdom by their impact on long term success. If you were to go back to 11 of your clients 25 years later, what would you find? How would they remember you? That’s what …

Working in Sync – with Whit Mitchell Read More »

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A manager at a call center asked me: My direct reports are asking for daily recognition. How can I do that most effectively? I consider “recognition” to be “positive performance feedback.” The best managers give daily performance feedback, often in just …

How to Give Daily Performance Feedback Read More »

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I often talk about what leaders can do. What about followers?  If you’re a team member and you’d like to add positivity to your team, what might you do? First Build Relationships In order to build relationships with your peers …

How to Add Positivity to your Team Read More »

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