Tag: b3l4

Pete Friedes on Becoming a Best Boss

Nearly every manager is good at some parts of their leadership role, and most are also a little shaky in one or two areas. Becoming a well rounded leader is well worth the effort, because it allows you to handle

Tagged with: , , , ,

How to Give Daily Performance Feedback

A manager at a call center asked me: My direct reports are asking for daily recognition. How can I do that most effectively? I consider “recognition” to be “positive performance feedback.” The best managers give daily performance feedback, often in just

Tagged with: , ,

Pete Friedes on Becoming a Best Boss

I interview Pete Friedes, author of “The 2R Manager” about Becoming a Best Boss. We discuss Relating and Requiring, the two behavior sets of effective managers — and how to learn your own style and improve. Learn your own default

Tagged with: , , , , , ,

How to Not Be a Jerk Boss

Bosses are merely human. A little more likely to be male, to be older, to be a “D” (Decisive) on the DISC profile. But no more or less virtuous than the rest of humanity. Which is exactly why they should be held

Tagged with: , , , , , , ,

Two Ways to Become a Best Place to Work

Your company can start to become a best place to work with two simple improvements. These two fixes, research for the Oregon Best Places to Work award shows, have the greatest impact on workers’ job satisfaction. Have a Purpose Employees at

Tagged with: , , , ,

How to Help Your Staff Solve Their Own Problems

Here’s how to help your staff solve their own problems. At a recent talk to HR Directors, I asked if they saw leaders trying to solve every problem, instead of delegating to and empowering staff. Every head nodded. Every single

Tagged with: , ,

Out of Crisis – Stop Fighting Fires

What if being in chaos was optional? What if crisis, or chaos, or “firefighting,” or feeling behind schedule, behind the press of constantly emerging problems, could be stopped? It can.  It’s simple.  It’s not easy.  Here are your three steps

Tagged with: , , , , ,

How to Measure Marketing Effectiveness

How can you measure marketing effectiveness? If it gets better, how can you measure the improvement? By business modeling.  The modeling process itself will uncover any holes in your marketing process. How to Measure Anything A “measurement” is any observation

Tagged with: , , , ,

How to add Merit Selection in a Family Business

I was recently asked: Our family is in diversified businesses across our state. We don’t insist that family members (3rd generation) join the businesses, but they always have a place if they choose to. Unfortunately, this has led to two

Tagged with: , , ,

Write a Perfect Thank-You Note, Again

One of my most popular articles is “Three Steps to Writing a Perfect Thank You Note“. If you already write thank-you notes regularly, it’s a great reminder of the basics. For the rest of us who don’t, it provides a

Tagged with: , , , , , , ,

Six Steps to Solving a Problem

Paula and her boss Sue were driving each other nuts.  (As their coach I got to see it up close.) Paula needed to hire more staff.  Her “reasonable” proposal got “shot down” by Sue, who sent it back with a

Tagged with: , , , ,

Why your Employee is Always Right

I learned a lot about humans from studying pigeons. It was 1985 and I worked at Professor Israel Goldiamond’s behaviorism lab at the University of Chicago. (And yes, pigeons are a lot different from people.) The biggest thing Professor G.

Tagged with: , , , ,

When is Anger Okay in the Work Place?

When is anger okay in the work place? Never. Anger is so seldom acceptable — it’s so rare for it to be non-harmful — that I start by saying it’s never okay. Contrary to my counterpart at NURA, who suggests

Tagged with: , , ,

Start Benchmarking in Five Minutes

The hardest part of starting to track your performance is to just start. So, just start quick and dirty. It’s worth it — you’ll dramatically boost your odds of achieving your goals by spending 5 minutes setting up benchmarks. My

Tagged with: , , ,

How to make your Team more Strategic

CEOs often have senior leaders who don’t “get a seat at the strategy table.” These are usually Directors or VPs who oversee support functions — this happens most notoriously with directors of HR and IT. It’s a tremendous lost opportunity,

Tagged with: , ,
Top

By continuing to use the site, including clicking on navigation links, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close