Tag: CEO

We lead change, and manage complexity. Leading and managing, then, are complementary activities. Change involves fear. Leaders help us deal with fear. LeadingManaging DirectionCreate a Vision; Craft a StrategyBudgeting; PlanningRiskChoose which risks to takeMitigate and manage risksClarityAligning PeopleOrganizing; StaffingDesireMotivating PeopleControlling …

Leading and Managing Read More »

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One of your must vulnerable — yet important — times as a leader is when you’re first starting. How might you come on board quickly and effectively, whether as a CEO or in any other role? I interviewed Mitch Pisik, …

Coming Aboard as a New CEO – with Mitch Pisik Read More »

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I coach CEOs and business owners on “Becoming a Best Boss” — and a key skill is compassion. I was asked: “What are the ways that you can tell if you’re truly a compassionate person? What are the common traits?” The …

How to Tell if you are a Compassionate Boss Read More »

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Bosses are merely human. A little more likely to be male, to be older, to be a “D” (Decisive) on the DISC profile. But no more or less virtuous than the rest of humanity. Which is exactly why they should be held …

How to Not Be a Jerk Boss Read More »

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Step Up and Lead in Six Moments that Matter – an interview with Colm Foster     Find Additional Business Podcasts with Tom on Leadership on BlogTalkRadio There are crucial moments when leadership is most needed. Learn a fresh perspective on …

Step Up and Lead in Six Moments that Matter – an interview with Colm Foster Read More »

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How can you measure marketing effectiveness? If it gets better, how can you measure the improvement? By business modeling.  The modeling process itself will uncover any holes in your marketing process. How to Measure Anything A “measurement” is any observation …

How to Measure Marketing Effectiveness Read More »

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Dear CEO: Thanks for enrolling in executive coaching. This will jump-start you to a higher level of effectiveness.  Here’s what we’ll be working on in the next four weeks. First, you have to know and control your time. Your assignment …

Executive Jump-Start Read More »

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I was recently asked, how much do people lie to their bosses, and what can be done about it? I covered some of this in “Why the Boss is Always Wrong.” I’m a coach to CEOs, and the CEO of …

On Lying to the Boss Read More »

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“Are you ready to be a transference object?” Fred hesitated.  The coffee shop seemed to become dead silent. One week earlier, Fred had been offered a dream job, as part time CEO of a startup, working for a proven star …

Why the Boss is Always Wrong Read More »

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Strategic execution requires that you stop putting people first (in the wrong way).  Profit must come first. I will pause while you gasp in horror. If you “put people first” in the wrong way, you’re harming them, yourself, the rest …

Stop Putting People First – Put Profit First Read More »

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Leaders shouldn’t be “thick skinned” — not if that means shrugging off negative feedback that might actually be correct. Leaders need to be emotionally resilient, unattached to outcomes, and assume positive intent. Our tool here is “The Ladder of Inference.” …

Keep a Thin Skin Read More »

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Create and measure success, month by month, with a CEO (or Executive) Calendar. Being a CEO (or manager or front line worker) typically means having more things to handle than you can actually pay attention to.  Most humans can track …

Creating a CEO Calendar Read More »

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For every leader who loves numbers, there is a skeptic. They both have points — without measures, we cannot tell how we are doing, yet many metrics seem arbitrary or measure the wrong thing.  Meanwhile, often the right goals seem …

How to Pick Good Metrics Read More »

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The business owner or CEO is the inevitable recipient of problems, complaints, and suggestions. The tide of them can feel overwhelming. One client of mine took to hiding from his staff, and feeling vaguely picked upon, when staff members tried …

How to Listen to Complaints as a CEO Read More »

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Erik, CEO of a small technology firm, was in trouble.  His most time-consuming clients weren’t paying on time — one wasn’t paying at all.  His pipeline of new work was nearly empty. At the end of one day, when he …

How to Ask for Help Read More »

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