Jim walked out of a recent meeting with his promising, smart new teammate, Jill, seething with frustration. “I can’t tell which Jill will show up — Jeckyll or Hyde,” he spluttered to his coach. Jim’s gestures were sharp, fast slashes at …

Not Knowing Communication Styles can Sabotage your Work Read more »

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Step Up and Lead in Six Moments that Matter – an interview with Colm Foster     Find Additional Business Podcasts with Tom on Leadership on BlogTalkRadio There are crucial moments when leadership is most needed. Learn a fresh perspective on …

Step Up and Lead in Six Moments that Matter – an interview with Colm Foster Read more »

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“Aren’t I coddling him?” asks Sara, my client.  I’m coaching her on handling her emotionally explosive subordinate, Joan, who a week earlier had erupted in a fit of yelling, then had dropped her ID card on Sara’s desk and gone home. …

Leading isn’t Coddling – How to Manage Someone who Can’t say “No” Read more »

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