Tag: listening

I coach CEOs and business owners on “Becoming a Best Boss” — and a key skill is compassion. I was asked: “What are the ways that you can tell if you’re truly a compassionate person? What are the common traits?” The …

How to Tell if you are a Compassionate Boss Read More »

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To be a better leader — more able to mobilize others — you must get through to them. The best way to get through to someone is to truly listen. In order to listen deeply, according to Mark, we must …

Just Listen Again – an interview with Dr. Mark Goulston Read More »

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Jim walked out of a recent meeting with his promising, smart new teammate, Jill, seething with frustration. “I can’t tell which Jill will show up — Jeckyll or Hyde,” he spluttered to his coach. Jim’s gestures were sharp, fast slashes at …

Not Knowing Communication Styles can Sabotage your Work Read More »

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January needn’t be a time to make well intentioned promises to yourself that you soon break. (And most do get broken. According to a University of Scranton study published in the Journal of Clinical Psychology, 1/4 of resolutions only last a …

How to Simplify Your Life Read More »

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Jake is a terrific member of his fast-growing company’s senior leadership team. His boss Darcy, the owner, is a sweet lady with great personal skills. That complements Jake’s tough, task-oriented, ramrod approach. Odds are good Darcy will one day sell …

How to be Less Demanding and More Effective Read More »

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Erik, CEO of a small technology firm, was in trouble.  His most time-consuming clients weren’t paying on time — one wasn’t paying at all.  His pipeline of new work was nearly empty. At the end of one day, when he …

How to Ask for Help Read More »

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Peter Bregman offers good advice on how to respond to an emotional outburst, whether at work or in other areas of our lives. Great advice – reminds me of the excellent book “Just Listen” by Mark Goulston MD.

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Some of our biggest problems are self inflicted. One of the worst is a mental mistake called “judging others by ourselves.” Young children do this all time. If they like lollipops, they just assume everybody likes lollipops. Young managers do …

No More Lollipops Read More »

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