Tag: TEAM

Tools for developing a vibrant, productive & cohesive working team

Books for Managing and Resolving Conflict at Work

A friend asks, “Hi Tom. What are your top favorite books or articles on conflict resolution at work?” As a leader, it’s your job to ensure conflict at work is constructive, not destructive. Conflict at work is good, when it’s conflict

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Lean Leadership – Leading Lean Change

Making a workplace Lean is really about educating and empowering the workers. It’s strange to me that everyone wants to show before-and-after pictures of the workplace. It can look dramatic, but it’s secondary. This isn’t the real work of Lean

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Whether, When, and How to Push a Team

Great bosses know how to build, and how to push a team. Demanding excellence will mean pushing people. How exactly do you push someone? How do you know the right time, and the right way? Here’s what you need to

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Dan Prock on Leading Lean Projects

For this episode of the Tom on Leadership podcast, I interviewed veteran Lean expert and coach Dan Prock on the topic of Leading Lean. Same Blueprint, 30% Cheaper, 50% Better Dan’s first exposure to Lean came when he worked at

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How to Become a Trusted Executive

I interviewed John Blakey, author of The Trusted Executive: Nine Leadership Habits that Inspire Results, Relationships and Reputation. This book is now my #1 favorite resource for building trust — and building trust is at the heart of Stage Three, “Inspire

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Three Quick Steps to Inspire Your Team

How does a leader inspire a team? First, by sharing a vision that’s noble and worthy. It’s the promised land — anything from putting a man on the moon, to eradicating polio, to adopting a new product line for the

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How to Use Assumptive Goal Setting

Setting good goals is awesome — it can energize you and your team to achieve great things. One of the hardest parts of goal setting is overcoming your own, and your team’s, fears and internal limitations. One simple mental trick lets you

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What are the CEO’s Top Five Focus Areas?

I coach CEOs and business owners to consciously retain ownership of these five key areas: Shaping the Culture Recruiting, Leading and Managing the Senior Team Crafting and Owning the Strategy Overseeing the Budget Pursuing Self Improvement In addition, of course,

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What Should you Optimize? Define Good Work

One of the most common, and tragic, causes of poor work performance is that everybody assumes the definition of Good Work is obvious, so nobody ever seeks explicit agreement on what it is. When the boss doesn’t define Good Work, things

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What Makes Someone a Great Manager?

(Originally posted at Quora.com under What makes someone a great manager?) The truly great manager or supervisor — someone I call a “Best Boss” — will achieve two simultaneous goals: They will make you feel emotionally safe. They will push you to

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7 Steps to Getting Management Metrics Right

As a manager, you must make your numbers — and manage to them. Pick the right metrics and you can really drive performance. What gets measured, gets done. Yet picking good metrics is hard — and risky. As Seth Godin points out, managing to

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How to Create Team Harmony with an Email Protocol

George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” Tiny teams can work fine for years with purely informal communication — called “mutual adjustment.” This is shown when two friends wash dishes

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Manager as Universal Adapter – How to Adapt to Different Communication Styles

“Why should I talk to each of my people differently?” fumed Chris. “Shouldn’t I be treating them all the same?” Yes and no. As a manager, you’ll be more effective when you adapt yourself to the thinking and communication styles of each

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Turn Your Ship Around

How can you move from a command-and-control leadership model to one of true empowerment and accountability? David Marquet did, and he took notes along the way. His resulting book, “Turn the Ship Around” made it to my must-read list. Now

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Top Five Books for Leadership Mindset and Behaviors

Regarding Leadership Mindset and Behaviors — A colleague asks: “What are your top five (in order) leadership books, specifically, talking about mindset, behaviours and leadership culture? Not looking for systems or processes but the human side.” Great question. The greatest predictor

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